These Terms & Conditions explain how Canadian Ghostwriters provides its writing, editing, publishing, design, marketing, and author support services. By using our website, contacting our team, requesting a quote, booking a consultation, or purchasing any service from Canadian Ghostwriters, you agree to follow the terms mentioned below.
Our goal is to keep every project clear, professional, and fair for both the client and our team. Please read these terms carefully before starting a project with us.
When a client purchases a service from Canadian Ghostwriters, they enter into a working agreement with our company. This agreement may include the selected service package, payment terms, project scope, timelines, revision limits, communication process, and final deliverables.
By confirming a project, making a payment, or approving a service proposal, the client agrees that Canadian Ghostwriters will begin work based on the information, brief, files, notes, and instructions provided by the client.
The client is responsible for providing accurate project details, including book genre, subject matter, target audience, writing style, references, manuscript files, publishing goals, and any other material required to complete the project.
Canadian Ghostwriters is not responsible for delays, quality issues, or delivery interruptions caused by missing information, late responses, unclear instructions, incomplete files, or changes requested outside the agreed scope.
If a client requests additional work that was not included in the original package, the additional service may be quoted and charged separately.
Canadian Ghostwriters offers revisions according to the selected package, service type, and project agreement. Revisions are provided to improve the quality, clarity, structure, grammar, formatting, design, or presentation of the work based on the original approved brief.
Our revision policy is designed to make sure the final work reflects the client’s goals while keeping the project process organized.
Revisions may include:
Revisions do not include a complete change of concept, genre, topic, storyline, writing direction, project scope, or service type unless agreed separately.
Any major change requested after approval of the draft, concept, manuscript section, design direction, or final file may be treated as a new order and charged separately.
Clients are encouraged to review all drafts and files carefully and share clear feedback within the given review period.
Canadian ghostwriters may use trusted third-party payment processors, invoices, or approved payment methods to collect project payments. Clients are responsible for making payments according to the agreed payment schedule.
Payments may be required upfront, in milestones, or in full, depending on the service package and project size.
Canadian Ghostwriters does not intentionally store full credit card information on its website. Payment information submitted through third-party processors is handled according to their own security standards and privacy policies.
Work may begin only after the required payment, deposit, or milestone amount has been received.
Canadian Ghostwriters aims to deliver professional, high-quality service. However, because our services involve time, research, writing, editing, creative development, design work, publishing preparation, and team resources, refunds are subject to the conditions below.
A refund may not be applicable if:
For bundled services, if a client is dissatisfied with one specific service, any eligible refund will apply only to that specific service and not the full bundle.
Once final files are delivered and approved, refunds will not be processed.
Canadian Ghostwriters reserves the right to approve, reject, or offer a partial refund after reviewing the project status, completed work, client communication, and service agreement.
To request a refund, the client must contact Canadian Ghostwriters through an official communication channel.
A refund request should include:
Once the refund request is received, our team will review the project status, completed work, revision history, approval records, and payment details.
If the refund is approved, it will be processed according to the payment method and timeline available through the payment provider.
After a refund is issued, the client may no longer have the right to use any drafts, concepts, manuscripts, designs, files, outlines, or creative materials created by Canadian Ghostwriters for that refunded project.
Canadian Ghostwriters follows a structured quality process to deliver work that is polished, clear, and professionally prepared.
Depending on the service, our quality checks may include the following:
We make every reasonable effort to deliver work that meets the client’s expectations, but the final result also depends on the clarity of the client’s brief, timely feedback, and the client’s approval during each stage.
Our goal is to provide a smooth and professional experience from consultation to final delivery.
Canadian Ghostwriters works with clients through planning, drafting, revision, and final review to make sure the work is aligned with the approved project direction.
We are committed to:
A satisfaction guarantee does not mean unlimited changes beyond the original project scope. Revisions and improvements will be provided according to the package, agreement, and approved brief.
Project delivery timelines depend on the service type, word count, manuscript length, complexity, research needs, design requirements, publishing process, and client response time.
Delivery timelines are discussed before the project begins and may be included in the project agreement or order confirmation.
Canadian Ghostwriters will deliver completed work through the agreed communication method, such as email, client portal, file-sharing link, or another official channel.
Delivery may be delayed if:
Urgent delivery may be available for selected services and may require additional charges.
Canadian ghostwriters may keep records of project files, communication, invoices, drafts, approvals, and final deliverables for internal reference, quality control, legal, billing, or client support purposes.
If a client loses a delivered file and requests another copy, we may provide the file if it is still available in our records. File recovery, old project reactivation, or additional file preparation may require extra charges.
Canadian Ghostwriters is not required to store project files permanently. Clients are responsible for downloading, saving, and backing up their final files after delivery.
For ghostwriting, editing, and manuscript services, the client owns the final approved content after full payment has been completed, unless a different agreement is made in writing.
For design, illustration, branding, formatting, publishing, or marketing materials, ownership terms may depend on the selected package, licensing, third-party assets, stock materials, fonts, platform rules, or project agreement.
Canadian ghostwriters may retain ownership of unused concepts, rejected drafts, internal notes, working files, research files, editable source files, and creative directions that were not included in the final approved delivery.
The client is responsible for making sure that any material they provide to Canadian Ghostwriters does not violate copyright, trademark, privacy rights, or intellectual property rights of another person or company.
Canadian Ghostwriters is not responsible for legal claims resulting from client-provided content, copied material, copyrighted references, false information, defamatory claims, or unauthorized use of third-party materials.
To help us complete the project professionally, the client agrees to:
If the client fails to respond for an extended period, Canadian Ghostwriters may pause the project. Reactivation charges may apply if the project remains inactive for a long time.
Canadian Ghostwriters provides customer support through official communication channels listed on our website.
Our support team can help with:
We aim to respond as soon as possible during working hours. Response times may vary depending on workload, time zone, weekends, holidays, or project complexity.
Canadian Ghostwriters is responsible only for communication made through official company channels, including approved email addresses, website forms, phone numbers, WhatsApp numbers, or other contact details listed on our website.
The client agrees that Canadian Ghostwriters is not responsible for messages, payment requests, offers, promises, or claims made through unofficial numbers, personal accounts, fake profiles, or unauthorized representatives.
To protect your project and payment information, always confirm that you are communicating with an official Canadian Ghostwriters representative.
The client is responsible for keeping their contact details updated. Canadian Ghostwriters will not be responsible for missed updates, delayed approvals, or delivery issues caused by incorrect email addresses, phone numbers, or inactive communication channels.
Canadian Ghostwriters provides professional writing, editing, publishing, design, marketing, and author support services.
We do not guarantee:
Publishing platforms, bookstores, media outlets, printers, reviewers, and marketing platforms may have their own rules, review systems, timelines, and approval standards.
Canadian Ghostwriters will make reasonable efforts to support your project professionally, but final results may depend on external platforms, market response, client decisions, and third-party processes.
The content on the Canadian Ghostwriters website is provided for general information, service explanation, and client guidance.
Visitors may not copy, reproduce, modify, distribute, sell, or misuse website content, graphics, service descriptions, branding, images, or written materials without written permission from Canadian Ghostwriters.
Unauthorized use of our website content may result in legal action.
Canadian Ghostwriters may update these terms & conditions at any time. Any changes will be posted on this page.
By continuing to use our website or services after updates are posted, you agree to the revised terms.
Clients are encouraged to review this page regularly to stay informed about current service terms and policies.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@canadianghostwriters.com
Call : +1 (218) 509-9748
Our team will respond as soon as possible.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@canadianghostwriters.com
Call : +1 (218) 509-9748
Our team will respond as soon as possible.